Privacy Policy

This privacy policy sets out how Recharge Lab (rechargelab.au), an Australian website, collects, uses, discloses, and protects your personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Types of Personal Information Collected

We may collect personal information from you when you interact with our website or services, including your name, email address, telephone number, billing and shipping address, credit card information, and any other information that you voluntarily provide to us.

Use of Personal Information

We may use your personal information for the following purposes:

  • To provide our services to you and to communicate with you about those services
  • To process your transactions and payments
  • To improve our website and services
  • To personalise your experience on our website
  • To send you marketing and promotional materials about our products and services, if you have consented to receive such information
  • To comply with legal obligations

Disclosure of Personal Information

We may disclose your personal information to the following third parties:

  • Our employees, contractors, and service providers who need to access your personal information to perform services for us
  • Our business partners and affiliates, if you have consented to receive marketing and promotional materials from them
  • Payment processing companies and financial institutions to process your transactions and payments
  • Law enforcement agencies, regulatory bodies, and other third parties where required by law or to protect our legal rights

Protection of Personal Information

We take reasonable steps to protect your personal information from unauthorised access, misuse, interference, and loss, and from being disclosed, modified, or destroyed. We use physical, technical, and administrative security measures to protect your personal information.

Access to and Correction of Personal Information

You may request access to the personal information we hold about you or request that we correct any inaccuracies in that information. We will respond to your request as soon as reasonably practicable.

Contact Us

If you have any questions or concerns about our privacy practices, please contact us at hello@rechargelab.au. We will respond to your inquiry as soon as possible.

Changes to this Privacy Policy

We reserve the right to modify or update this privacy policy from time to time without prior notice to you. We will post the updated privacy policy on our website, and the new policy will take effect from the date it is posted.

Last updated: 23/04/23